Ensurepass

 

QUESTION 11

Which option is a structured way to understand business landscape and context?

 

A.

business model canvas

B.

business outcomes canvas

C.

business model outcomes

D.

business canvas approach

 

Correct Answer: A

 

 

QUESTION 12

Which four options are the top-level key areas of the business model canvas?

 

A.

products, services, solutions, outcomes

B.

infrastructure, offerings, customers, finances

C.

markets, channels, partners, customers

D.

resources, products, customers, markets

 

Correct Answer: B

 

 

QUESTION 13

According to research, what is the leading reason that technology projects fail?

 

A.

poor stakeholder identification and management

B.

lack of budget

C.

too many stakeholders

D.

lack of a business model canvas

 

Correct Answer: A

 

 

 

 

QUESTION 14

Which option is used to describe a customer’s vision, mission, strategy, and major initiatives?

 

A.

business value chain

B.

business model canvas

C.

critical success factor

D.

technology implementation plan

 

Correct Answer: B

 

 

QUESTION 15

According to Cisco best practice, which option must you understand before you identify business outcome opportunities?

 

A.

organization chart

B.

decision-making process

C.

current technology plan

D.

customer value proposition

 

Correct Answer: D

 

 

QUESTION 16

DRAG DROP

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Correct Answer:

clip_image004

 

 

QUESTION 17

Which framework can give the best insight and visual flow into how a customer’s functions work together, to go from parts inventory through shipped product?

 

A.

business model canvas

B.

porters value chain

C.

critical success factor

D.

organization chart

 

Correct Answer: B

 

 

QUESTION 18

Which element is recommended to align solutions and services to the customer business?

 

A.

key performance indicator

B.

total cost of ownership

C.

goals and objectives

D.

critical success factor

 

Correct Answer: D

 

 

QUESTION 19

Which tool is recommended to help identify customer responsibilities in one of their business processes?

 

A.

BMC chart

B.

RACE report

C.

Agile chart

D.

RACI chart

 

Correct Answer: D

 

 

QUESTION 20

You are working to understand a customer business environment. Which two options are preferred data gathering techniques? (Choose two.)

 

A.

surveys

B.

interviews

C.

asking competitors

D.

stock analysis reports

E.

social media

 

Correct Answer: AB

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