Ensurepass

 

QUESTION 21

Which type of organizational goals do key performance indicators measure?

 

A.

tactical

B.

financial

C.

strategic

D.

technological

 

Correct Answer: A

 

 

QUESTION 22

Which two activities require strong facilitation skills for gathering qualitative data? (Choose two.)

 

A.

workshop

B.

focus group

C.

survey

D.

questionnaire

E.

interview

 

Correct Answer: AB

 

 

QUESTION 23

When uncovering information about the customer, which method can provide a higher volume of data points efficiently?

 

A.

workshop

B.

focus group

C.

survey

D.

interview

 

Correct Answer: C

 

 

QUESTION 24

Which two elements that are associated with customer interaction is the Seven Elements Framework used to plan? (Choose two.)

 

A.

general communications

B.

high-impact negotiations

C.

business concepts

D.

prior solutions considered

E.

seller’s authority for pricing

 

Correct Answer: AB

 

 

QUESTION 25

DRAG DROP

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Correct Answer:

clip_image004

 

 

QUESTION 26

Which statement is true?

 

A.

Cloud services provide opportunities to reduce the cost of maintaining outdated technology.

B.

Cloud services are required by all companies who want to be competitive.

C.

Cloud services cost more in the long run.

D.

Cloud services take more resources to implement.

 

Correct Answer: A

 

 

QUESTION 27

What is a key differentiator of the Cisco Data Analytics market solution?

 

A.

It manages a higher volume of data than the competition.

B.

It sets new standards for data capture and storage.

C.

It includes a new Cisco category of cloud applications.

D.

It offers an end-to-end industry platform.

 

Correct Answer: D

 

 

QUESTION 28

When return on investment is expressed in a business outcomes story, which set of factors should be included?

 

A.

financial benefits, overall business impact, length of time to realize benefits

B.

cost savings vs. today, speed to market, time to implement

C.

financial benefits, speed to market, competitor revenue displaced

D.

cost savings, length of time to implement, number of Cisco offerings

 

Correct Answer: A

 

 

 

 

 

 

 

 

 

QUESTION 29

DRAG DROP

clip_image006

 

Correct Answer:

clip_image008

 

 

QUESTION 30

Which connection would be used to describe ads that a smartphone sends as a person walks around a retail store?

 

A.

machine-to-machine

B.

business-to-consumer

C.

machine-to-person

D.

sensor-to-device

 

Correct Answer: C

 

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