Ensurepass

 

QUESTION 491

A user has installed video editing software and hardware on a Windows PC. The PC met the minimum requirements of the hardware. The editing program loads very slowly and takes a very long time to render large files. Which of the following will MOST likely resolve this issue?

 

A.

More memory and a reformatting of the hard disk are needed.

B.

A second hard drive must be added and the Page file should be lowered.

C.

More memory is not needed; the Windows Page file should be increased.

D.

More memory and available hard disk space are needed.

 

Correct Answer: D

 

 

QUESTION 492

A technician recently replaced Joe’s monitor. Now Joe states he cannot read the text below his desktop icons. Which of the following should the technician adjust?

 

A.

Contrast

B.

Refresh rate

C.

Brightness

D.

Resolution

 

Correct Answer: D

 

 

QUESTION 493

DB-9 connectors are attached to which of the following cable types?

 

A.

HDMI

B.

SCSI

C.

Serial

D.

Parallel

 

Correct Answer: C

 

 

QUESTION 494

Which of the following laptop components can be replaced without having to power off the machine?

 

A.

Battery

B.

CPU

C.

Hard Drive

D.

Keyboard

 

Correct Answer: A

 

 

QUESTION 495

Two computers in a SOHO would like to use the same printer. Which of the following would be the LEAST expensive way of accomplishing this with an existing printer already attached to one of the computers?

 

A.

Install an Ethernet hardware print server

B.

Configure Printer Sharing settings

C.

Directly connect both computers to the printer

D.

Install wireless cards in the computers

 

Correct Answer: B

 

 

QUESTION 496

A technician working for a SOHO recently installed a computer tower inside a cabinet. Users report the computer often shuts down due to overheating. Which of the following environmental impacts should have been considered before determining the location of the computer tower to have avoided the overheating issue?

 

A.

Humidity

B.

MSDS chemicals

C.

Proper ventilation

D.

Electromagnetic interference

 

Correct Answer: C

 

 

QUESTION 497

A technician needs to verify a set of patch cables in inventory are working properly. Which of the following tools should the technician use?

 

A.

Multimeter

B.

Cable tester

C.

Toner probe

D.

Crimper

 

Correct Answer: B

 

 

QUESTION 498

A department’s multifunction printer just had a maintenance kit installed. When Joe prints the first page after maintenance is performed, the page has random spots and blotches on the front and back. Which of the following actions would BEST solve this?

 

A.

Reset the printer’s maintenance kit level.

B.

Run a cleaning page through the printer.

C.

Replace the toner cartridge.

D.

Run the printer calibration utility.

 

Correct Answer: B

 

 

QUESTION 499

A technician is dispatched to repair a malware infection on a laptop. The user appears agitated and uneasy about the technician working on the computer without supervision. Once the malware is mitigated the technician discovers a hidden folder containing inappropriate materials. Which of the following would the technician do FIRST?

 

A.

Report the findings through the proper channels

B.

Browse the images to see if any illegal activity is occurring

C.

Contact the company’s security department

D.

Copy all images on an external device as evidence

 

Correct Answer: A

 

 

QUESTION 500

A technician is installing a PCIe wireless card on Joe’s, a customer, desktop computer. While the technician works, Joe watches and asks questions during the entire process. After the work order is completed, the technician should do which of the following? (Select TWO).

 

A.

Follow up with Joe at a later date to verify satisfaction

B.

Request that Joe not monitor the work

C.

Be culturally sensitive

D.

Provide proper documentation on the services provided

E.

Take a break so that Joe can go back to work

 

Correct Answer: AD

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