Ensurepass

 

QUESTION 741

Which of the following voltages is MOST likely to be supplied from a PC power supply unit? (Select TWO).

 

A.

1V

B.

1.7V

C.

3.3V

D.

5V

E.

9V

 

Correct Answer: CD

Explanation:

3.3 volts and 5V are the common voltage range that a PC power supply unit uses to power computer components.

 

 

QUESTION 742

Which of the following does a technician need to do before giving a PC, which has been confiscated for prohibited activity, to another department?

 

A.

Identify prohibited activity on PC

B.

Document change of custody

C.

Report prohibited activity

D.

Preserve data

 

Correct Answer: B

Explanation:

http://en.wikipedia.org/wiki/Chain_of_custody

 

 

QUESTION 743

Which of the following is the BEST example of the use of chain of custody?

 

A.

Technician uses a third party to hand over the PC to the proper authority.

B.

Technician remembers when and who they gave the PC to.

C.

Technician calls supervisor after PC has been transferred.

D.

Technician notes the date, time and who was given the PC.

 

Correct Answer: D

Explanation:

Document the data, time and the name and designation of the person to who the PC was given.

Ask the person to sign the document.

 

 

QUESTION 744

Which of the following should be considered when building a standard PC?

 

A.

Capacity of the hard drive

B.

RAID level that will be used

C.

Requirements for applications

D.

Amount of RAM

 

Correct Answer: C

Explanation:

If you are building a PC, you need to determine what kind of computing power is needed. If you want gaming, CAD or 3D animation, you need powerful processor and lots of RAM. If you need a standard PC, take into account the requirements for applications that you plan to use on the new PC. Then build the PC according to the requirements.

 

 

QUESTION 745

A technician is working on a PC but does not have their grounding strap. Which of the following would be the BEST method the technician should use to ground themselves?

 

A.

Hold the metal of the case

B.

Hold on to the power cord

C.

Take off their shoes

D.

Unplug the PC

 

Correct Answer: A

Explanation:

http://superuser.com/questions/237698/how-to-discharge-static-electricity-before-opening-a- computer

 

 

 

 

 

QUESTION 746

A customer states their inkjet printer is not printing as clearly as it once did. The technician should FIRST perform which of the following functions to rectify this?

 

A.

Replace ink packs

B.

Calibrate the printer

C.

Use a different type of paper

D.

Replace the USB cable

 

Correct Answer: B

Explanation:

http://desktoppub.about.com/cs/colorcalibration/a/cal_printer.htm

 

 

QUESTION 747

A supervisor has asked a technician to share the multifunction device that is directly connected to a PC. The PC is running Windows XP Professional. Which of the following steps are valid options to allow the technician to complete this task?

 

A.

Type “appwiz.cpl” at the run line and install the printer as a shared device.

B.

Start >All Programs >Control Panel >Network Connections >Right click on desired printer and go to “Sharing”. Select the option to share the printer and give it a share name.

C.

Start >All Programs >Control Panel >Scanners and Cameras >Right click on desired device and go to “Sharing”. Select the option to share the device and give it a share name.

D.

Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and go to “Sharing”. Select the option to share the printer and give it a share name.

 

Correct Answer: D

Explanation:

http://technet.microsoft.com/en-us/library/bb457001.aspx

 

 

QUESTION 748

A customer has asked a technician to install a new USB printer that is supported by Windows 7. The PC is running Windows 7 Professional. Which of the following is the correct method to complete the installation?

 

A.

Connect the new USB printer and power it on. Windows 7 will automatically detect and add the new printer.

B.

Add the printer driver to the %SystemDir%System32Drivers folder, then connect and power on the printer.

C.

Click Start >All Programs >Control Panel >Printers and Faxes >Right click on desired printer and select “install”.

D.

Configure the BIOS to boot from USB devices first. Connect and power on the printer. Boot the computer.

 

Correct Answer: A

Explanation:

Windows 7 has the required drivers for almost all the printers. When you install a new USB printer and power it on, Windows 7 automatically detect and adds the new printer without the consumer having to do all the steps.

 

 

 

QUESTION 749

A corporate technician has been tasked with providing a thin client PC for a new employee. Which of the following configurations would be the MOST appropriate?

 

A.

A PC with the maximum amount of supported RAM

B.

A PC equipped with high end audio and video cards

C.

A PC that meets the minimum requirements for running an OS

D.

A PC with the most powerful processor

 

Correct Answer: C

Explanation:

A thin client is a bare minimum box of components that is used for simple tasks. A PC with minimum requirements to run an OS can act as a thin client.

 

 

QUESTION 750

A user’s laptop screen is extremely dim. A technician attempts to alter the brightness using function keys and the BIOS, but the screen never changes in brightness. Which of the following is MOST likely the cause?

 

A.

Battery failure

B.

Bulb failure

C.

Display driver is corrupted

D.

Backlight failure

 

Correct Answer: D

Explanation:

http://www.laptoprepair101.com/laptop/2007/09/05/troubleshooting-laptop-with- backlight-failure/

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