Ensurepass

 

QUESTION 211

A technician has one computer and needs to create a multiboot to test all Windows environments. Which of the following shows the BEST order for installing the operating systems?

 

A.

Windows XP Professional, Windows Vista Business, Windows 7 Professional

B.

Windows Vista Business, Windows 7 Professional, Windows XP Professional

C.

Windows 7 Professional, Windows Vista Business, Windows XP Professional

D.

Windows 7 Professional, Windows XP Professional, Windows Vista Business

 

Correct Answer: A

 

 

QUESTION 212

A technician needs to configure their neighbor’s iPad. The neighbor wants to access their work email. The technician requires some information from their neighbor’s work IT department. Which of the following information does the technician need?

 

A.

IP address and domain

B.

Server and domain

C.

Server and gateway

D.

IP address and DNS

 

Correct Answer: B

Explanation:

To setup email on any device, you need server address and the domain of the email server. POP3 and SMTP url are actually server addresses.

 

 

QUESTION 213

The folder “Documents” is shared. The user can create and delete documents when on the local PC, but can only read documents when accessing them remotely. Which of the following should be adjusted?

 

A.

Read Only Attribute

B.

Share Permissions

C.

Firewall Settings

D.

NTFS Permissions

 

Correct Answer: B

Explanation:

Reference: http://www.howtogeek.com/72718/how-to-understand-those-confusing-windows-7-fileshare-permissions/

 

 

QUESTION 214

Laptops and tablets have which of the following in common?

 

A.

Solid state drives

B.

Contain an accelerometer

C.

No field serviceable parts

D.

Not upgradable

 

Correct Answer: A

Explanation:

Reference: http://www.computerworld.com/s/article/9229514/SSDs_still_no_threat_to_notebook_hard_ drives

 

 

QUESTION 215

Users are reporting that their laser printer is picking up multiple pages. The printer has very high utilization. Which of the following should be performed to resolve this issue?

 

A.

Use a maintenance kit

B.

Calibrate the printer

C.

Replace the toner

D.

Replace the fuser

 

Correct Answer: A

Explanation:

Reference: http://en.wikipedia.org/wiki/Laser_printing#Laser_printer_maintenance

 

 

QUESTION 216

A user is receiving random errors when accessing files commonly used throughout the day. Which of the following actions should the technician take FIRST?

 

A.

Move the files to another location

B.

Run FixMBR

C.

Convert the file system to NTFS

D.

Run CHKDSK

 

Correct Answer: D

 

 

QUESTION 217

Which of the following protocols could a technician use to connect a smartphone to an email server? (Select TWO).

 

A.

SMTP

B.

POP3

C.

HTTP

D.

SNTP

E.

ICMP

 

Correct Answer: AB

Explanation:

SMTP and POP3 are standard email protocols. This is true on a smartphone as well. To connect to an email server, all you need is POP3 and SMTP information along with specific ports.

 

 

QUESTION 218

A pest exterminator tries to gain access to a company’s computer lab, but the receptionist does not see an extermination scheduled on the calendar and denies the exterminator access to the lab. Which of the following security threats almost occurred?

 

A.

War driving

B.

Social engineering

C.

Shoulder surfing

D.

Phishing

 

Correct Answer: B

Explanation:

Reference: http://www.veracode.com/blog/2013/03/hacking-the-mind-how-why-social-engineering-works/

 

 

QUESTION 219

A user reports that they are getting frequent delayed write messages throughout the day and are experiencing sluggish performance. The technician suspects that the issue relates to the hard disk drive. Which of the following would BEST help validate the diagnosis?

 

A.

System information

B.

Event viewer

C.

POST card

D.

SMART status

 

Correct Answer: D

Explanation:

Reference: http://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/

 

 

QUESTION 220

A technician troubleshoots a broken PC only to find that a strong burning odor is coming from inside the case. Which of the following parts MOST likely experienced a level of electrical burn?

 

A.

PSU

B.

Processor

C.

CMOS battery

D.

Hard drive

 

Correct Answer: A

Explanation:

Reference: http://forums.thinkbroadband.com/hardware/4194025-that-acrid-electrical-burning-smell.html?fpart=all&vc=1

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