Ensurepass

 

QUESTION 291

A new application is installed which adds three new services to a customer’s PC. The customer asks for help, because the new application will not start. A technician investigates and finds that one of the services has failed to start. They attempt to manually start the service but it fails. Where should the technician look NEXT for more information? (Select TWO).

 

A.

Task Manager

B.

System registry

C.

Log files for the new application

D.

Event Viewer

E.

%SystemDir%System32Drivers

Correct Answer: CD

Explanation:

Reference: http://en.wikipedia.org/wiki/Event_Viewer

 

 

QUESTION 292

A user has plugged in a mobile phone to a PC and received a message that the driver was not successfully installed. Which of the following system tools should be used to troubleshoot this error?

 

A.

Device Manager

B.

Component Services

C.

Windows Memory Diagnostics

D.

Data Sources

 

Correct Answer: A

Explanation:

Reference: http://www.howtogeek.com/167094/how-to-use-the-windows-device-manager-for-troubleshooting/

 

 

QUESTION 293

Following an authorized person through a door or other security check point without showing proper identification or defeating a security mechanism is known as which of the following?

 

A.

Hacking

B.

Emulating

C.

Partitioning

D.

Tailgating

 

Correct Answer: D

 

 

QUESTION 294

A technician is working on a workstation that is receiving read/write failures when trying to access a particular file. Which of the following commands should the technician use to resolve this issue?

 

A.

DISKPART

B.

FORMAT

C.

CHKDSK

D.

FDISK

 

Correct Answer: C

Explanation:

Reference: http://www.pegasus-afs.com/support/webhelp/common_errors_and_problems/the_benefits_of_using_chkdsk.htm

 

 

QUESTION 295

Which of the following should a technician implement to prevent external contractors from physically plugging devices into the company’s network jacks unless such jacks are designated for guest use?

 

A.

Disable DHCP and assign a static IP address to each network device physically connected to the network.

B.

Enable MAC address filtering across all network jacks and record the MAC address of guest devices.

C.

Disable all switch ports when they are not utilized and enable them on an as needed basis.

D.

Place guest network jacks in public areas and all other jacks in secure areas as needed.

 

Correct Answer: C

 

 

QUESTION 296

A technician is diagnosing a PC running Windows 7 which has been affected with an “NTLDR is missing” error message. Which of the following command line tools would BEST resolve the problem?

 

A.

Fixboot

B.

CHKDSK

C.

Scandisk

D.

DEFRAG

 

Correct Answer: A

Explanation:

Reference: http://pcsupport.about.com/od/findbyerrormessage/a/ntldrmissingxp.htm

 

 

QUESTION 297

A network DHCP server crashes and has to be rebuilt from scratch. Shortly afterwards many users report an “Address Conflict” alert on their computers. Which of the following tools should the users run to help fix this issue?

 

A.

route

B.

ipconfig

C.

netstat

D.

nbtstat

 

Correct Answer: B

 

 

QUESTION 298

Joe, a user, should be aware of his surroundings when Windows boots. Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?

 

A.

Performance Monitor

B.

Fixboot

C.

MSCONFIG

D.

FIXMBR

 

Correct Answer: C

 

 

 

 

 

QUESTION 299

A computer program that functions normally while quietly installing malicious software on a machine is known as a:

 

A.

DDoS attack.

B.

Worm.

C.

Phishing attack.

D.

Trojan.

 

Correct Answer: D

Explanation:

Reference: http://computer.howstuffworks.com/trojan-horse.htm

 

 

QUESTION 300

Joe, a technician, would like to map a network drive when he starts up his computer in the morning. Which of the following commands would he use to accomplish this task?

 

A.

NSLOOKUP

B.

NETSTAT

C.

NBTSTAT

D.

NET

 

Correct Answer: D

Explanation:

Reference: http://pcsupport.about.com/od/commandlinereference/p/net-command.htm

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