Ensurepass

 

QUESTION 421

A user states when they press certain letters on their laptop’s keyboard, a number is displayed on the screen. Which of the following can the technician perform to resolve this issue?

 

A.

Change the character mapping

B.

Turn off number lock

C.

Replace the keyboard

D.

Update the keyboard drivers

 

Correct Answer: B

Explanation:

Reference: http://www.computerhope.com/issues/ch000792.htm

 

 

QUESTION 422

A technician is creating an image that will be used to deploy Windows 7 to 100 PCs. Which of the following tools should be used to accomplish this?

 

A.

SYSPREP

B.

Windows 7 Advisor

C.

CHKDSK

D.

DISKPART

 

Correct Answer: A

Explanation:

Reference: http://support.microsoft.com/kb/302577

 

 

QUESTION 423

A technician is diagnosing a computer receiving the following message upon boot: “RAID degraded.” Which of the following is MOST likely the cause of such an issue?

 

A.

Faulty RAM

B.

Faulty RAID battery

C.

Faulty power supply

D.

Faulty hard drive

 

Correct Answer: D

 

 

QUESTION 424

A customer consults a technician about a series of computers that fail to finish an overnight task on a regular basis. The problem seems to only occur early morning between Tuesday and Wednesday, and affects computers running the same operating system. Which of the following Windows features is MOST likely the cause?

 

A.

Power Save Mode

B.

Safe Mode

C.

Disk Cleanup

D.

Windows Update

 

Correct Answer: D

 

 

QUESTION 425

A critical server was replaced by the IT staff the previous night. The following morning, some users are reporting that they are unable to browse to the Internet upon booting their workstations. Users who did not shut down their workstations the previous day are able to connect to the Internet. A technician looks at the following report from a workstation with no Internet connectivity:

 

IP Address: 192.168.1.101

Netmask: 255.255.255.0

DHCP Server:192.168.1.1

DNS Server:192.168.1.2

Default Gateway:192.168.1.1

 

Given the above report, which of the following is the cause of why some workstations are unable to browse the Internet?

 

A.

The workstation has an APIPA address.

B.

The DHCP server is unavailable.

C.

The default gateway router is misconfigured.

D.

The DHCP server is misconfigured.

 

Correct Answer: D

Explanation:

Reference: http://knowurtech.netfirms.com/networking/how_dhcp_works.html

QUESTION 426

A technician needs to create a new directory from a command line on a Windows XP machine. Which of the following commands should be used?

 

A.

MD

B.

SFC

C.

RD

D.

CD

 

Correct Answer: A

 

 

QUESTION 427

Which of the following security threats requires the attacker to be physically located near the target machine?

 

A.

Shoulder surfing

B.

Social engineering

C.

Phishing

D.

Rootkit

 

Correct Answer: A

Explanation:

Reference: http://www.lifelock.com/education/id-theft-types/shoulder-surfing/

 

 

QUESTION 428

Which of the following is the default location for Fonts in Windows 7?

 

A.

C:System FilesFonts

B.

C:WindowsFonts

C.

C:WindowsSystem FilesFonts

D.

C:SystemFonts

 

Correct Answer: B

 

 

QUESTION 429

DRAG DROP

Drag and drop the following Windows Versions to the correct feature on which they are found. Windows Versions may be used more than once.

 

clip_image002

 

Correct Answer:

clip_image004

 

QUESTION 430

A newly installed application runs every time the operating system boots causing a delay during startup. Which of the following tools will allow a technician to resolve the problem?

 

A.

SFC

B.

DXDIAG

C.

REGSRV32

D.

MSCONFIG

 

Correct Answer: D

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