Ensurepass

 

QUESTION 511

Which of the following settings MUST be configured in order to turn on a VoIP phone?

 

A.

PoE

B.

Flow control

C.

VPN

D.

Duplex speed

 

Correct Answer: A

Explanation:

Reference: http://www.voip-info.org/wiki/view/Cisco+POE

 

 

QUESTION 512

A user reports they have no display on their laptop. Which of the following would be checked FIRST in order to narrow down the issue?

 

A.

Swap displays with an extra laptop.

B.

Plug an external monitor into the laptop, press the appropriate function keys, and look for an output display.

C.

If the power indicator lights are lit assume the motherboard is good and order a replacement display.

D.

Remove the display bezel and ensure the display connector is in place.

 

Correct Answer: B

 

 

QUESTION 513

A user states that their old Windows XP notebook loses time when they power it off. Which of the following items would address this problem?

 

A.

Remove any over clocking settings in the BIOS.

B.

Replace the CMOS battery.

C.

Replace the main battery with a larger power battery.

D.

Update the BIOS to new revision.

 

Correct Answer: B

 

 

QUESTION 514

For which of the following instances is System Restore MOST likely to be used?

 

A.

Deleting temporary files that are not needed.

B.

Replacing a failed hard drive with a new drive.

C.

Placing the system configuration into a prior state.

D.

Downgrading an operating system to another version.

 

Correct Answer: C

 

 

QUESTION 515

A user in a large corporation reports that they cannot burn a DVD on their Windows 7 Ultimate laptop; they have never burned a DVD on this laptop before. Which of the following would be the MOST likely to be the reason why?

 

A.

The drivers for the DVD burner need to be updated.

B.

The user does not have software to burn DVDs.

C.

The software for the DVD needs to be updated.

D.

The user does not have a DVD burner.

 

Correct Answer: D

 

 

QUESTION 516

A technician is configuring a PC that will have confidential information stored on it. To ensure that only authorized users can access this PC, which of the following should the technician do? (Select TWO).

 

A.

Disable the guest account

B.

Install antivirus applications

C.

Disable DHCP

D.

Change the SSID

E.

Change the default username

 

Correct Answer: AE

Explanation:

To prevent unauthorized access to the PC, disable guest accounts and change default usernames for maximum security.

 

 

QUESTION 517

Which of the following features allows for easier navigation of long lists on a tablet device?

 

A.

Pinch-zoom

B.

Multitouch

C.

Scrollbars

D.

Touch flow

 

Correct Answer: D

Explanation:

Reference: http://gigaom.com/2010/03/08/touchscreen-tablets/

 

 

QUESTION 518

A technician has a client’s laptop that is randomly shutting down. Which of the following is the FIRST step of the troubleshooting theory that the technician will perform to resolve the laptop’s issue?

 

A.

Document finding, actions, and outcomes

B.

Identify the problem

C.

Establish a theory

D.

Establish a plan of action to resolve the problem

 

Correct Answer: B

Explanation:

Reference: http://compcamp.blogspot.com/2011/10/comptia-six-step-troubleshooting.html

 

 

 

 

QUESTION 519

Which of the following features helps to prevent shoulder surfing?

 

A.

Native resolution

B.

Auto adjust

C.

Degaussing

D.

Privacy screen

 

Correct Answer: D

Explanation:

Reference: http://www.secure-it.com/shop/index.php/cPath/38

 

 

QUESTION 520

Which of the following is the BEST way to secure a workstation which is shared by multiple users using the same guest account?

 

A.

Implement strong password requirements.

B.

Use a password protected screensaver.

C.

Restrict the guest account’s privileges.

D.

Change the guest account default name.

 

Correct Answer: C

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