Ensurepass

 

QUESTION 571

Which of the following applications can be scheduled to delete unwanted, compressed, older files?

 

A.

Disk Defragmenter

B.

Disk Cleanup

C.

CHKDSK

D.

Disk Management

 

Correct Answer: B

 

 

QUESTION 572

Which of the following operating systems can be upgraded directly to Windows 7 Professional by a default installation? (Select TWO).

 

A.

Windows 7 Home Premium

B.

Windows Vista Business

C.

Windows XP Home

D.

Windows XP Professional 64-bit

E.

Windows XP Media Center

 

Correct Answer: AB

Explanation:

Reference: http://technet.microsoft.com/en-us/library/dd772579(v=ws.10).aspx

 

 

QUESTION 573

A technician has replaced the CMOS battery on the motherboard. Which of the following is the reason why the technician did this?

 

A.

BIOS password was set incorrectly

B.

System would not shut down properly

C.

Video card was under powered

D.

Clock settings are not being maintained

 

Correct Answer: D

 

 

QUESTION 574

A user is concerned about an issue with iOS. The user MOST likely has which of the following devices?

 

A.

iCloud

B.

Android Phone

C.

iPhone

D.

Windows Tablet

 

Correct Answer: C

Explanation:

Reference: http://en.wikipedia.org/wiki/IOS

 

 

QUESTION 575

A user states that their old notebook loses connectivity to the Internet several times a day at work and at home. The issue started after the wireless card was replaced. Which of the following items is MOST likely causing the issue?

 

A.

The motherboard drivers are not current.

B.

The drivers for the NIC need to be updated.

C.

The wireless on/off switch is not in the on position.

D.

The keyboard is faulty and turns the wireless NIC on and off.

 

Correct Answer: B

Explanation:

Update the drivers for the network interface card. Sometimes updating drivers solve major problems.

 

 

QUESTION 576

The network administrator is called to assist a user, Joe, who has trouble accessing his network drive. Joe states he logs on with his credentials with no problem, however, when he attempts to access a folder via UNC the system asks for credentials. Which of the following is the BEST explanation for this?

 

A.

Joe is logging in with a disabled network user name.

B.

Joe does not have local share permission to access that folder.

C.

Joe is logging in to the local user account.

D.

Joe is not typing in the correct network password.

 

Correct Answer: C

 

 

QUESTION 577

A user has recently installed Windows 7 on a computer. They ran Windows updates, updated the firmware and installed a printer. The user accessed a P2P application and now they are getting a large amount of browser pop-ups. Which of the following is MOST likely the cause of the pop-ups?

 

A.

Phishing

B.

Malware

C.

Proxy redirect

D.

Firmware

 

Correct Answer: B

Explanation:

Reference: http://www.webroot.com/us/en/home/resources/articles/pc-security/malware-spam

 

 

QUESTION 578

What are possible symptoms of malware? (Select all that apply.)

 

A.

Security alerts

B.

Windows update failures

C.

Pre-installation environment

D.

Renamed system files

E.

Rogue antivirus

F.

User error

 

Correct Answer: ABD

 

 

QUESTION 579

A customer has recently returned to the United States from a trade show in Europe. They report none of their computers will power on. Which of the following is MOST likely the solution?

 

A.

Change the monitor settings from PAL to NTSC

B.

The motherboard drivers need to be reloaded

C.

The voltage settings on the power supply need to be changed

D.

Change the keyboard settings

 

Correct Answer: C

 

 

QUESTION 580

A customer is not able to connect to any websites. Which of the following commands should a technician run FIRST to identify the issue?

 

A.

NETSTAT

B.

NET SHOW

C.

IPCONFIG

D.

TRACERT

 

Correct Answer: C

Explanation:

Reference: http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/ipconfig.mspx?mfr=true

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