Ensurepass

 

QUESTION 61

Which of the following is the MAXIMUM number of primary partitions that can be created on a hard drive with FAT32?

 

A.

2

B.

4

C.

6

D.

8

 

Correct Answer: B

Explanation:

Reference: http://support.microsoft.com/kb/314463

 

 

QUESTION 62

A user on a domain network cannot install software that they need. Which of the following user groups is this user MOST likely associated with?

 

A.

Standard user

B.

Guest user

C.

Power user

D.

Administrator

 

Correct Answer: A

Explanation:

Reference: http://www.sevenforums.com/software/135091-standard-user-able-install-software.html

 

 

QUESTION 63

Which of the following scenarios BEST defines phishing?

 

A.

A user receives an email from a friend to download a picture but the file format ends in .exe.

B.

A user receives a pop-up message about a virus from a company that states that if they buy this product it will remove the virus.

C.

A user receives a message about unwanted activity from their antivirus asking to remove the suspect file.

D.

A user receives an email from a person in another country with a story as to why they need help with a financial arrangement.

 

Correct Answer: D

Explanation:

Reference: http://www.scamwatch.gov.au/content/index.phtml/tag/requestsforyouraccountinformation

 

 

QUESTION 64

A customer calls and states when they are typing on their keyboard certain letters consistently display numbers instead of letters. Which of the following is the cause of the issue?

 

A.

Bluetooth keyboard did not pair properly

B.

Scroll lock is on

C.

Num lock is on

D.

Keyboard connector is coming loose

 

Correct Answer: C

 

 

QUESTION 65

Which of the following areas of a file system should a standard user have restricted permissions to in order to promote a security best practice? (Select TWO).

 

A.

Temporary Internet Files

B.

My Document Files

C.

Windows System Files

D.

Network Files

E.

Program Files

 

Correct Answer: CE

Explanation:

Windows program files are important for Windows operating system. If these files are deleted, Windows will corrupt. Similarly program files are related to applications and programs installed on a computer. These are highly sensitive files because they are related to the functioning of the operating system and the applications installed on it.

 

 

 

 

 

QUESTION 66

A technician needs to view some hidden files on the client’s computer. Which of the following utilities would the technician use to unhide these files?

 

A.

Action Center

B.

Utility Manger

C.

Offline Files

D.

Folder Options

 

Correct Answer: D

 

 

QUESTION 67

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?

 

A.

The device needs a firmware update.

B.

The device needs an updated driver installed.

C.

The plugged in device is too slow for the USB port speed.

D.

The device is incompatible with the installed version of Windows.

 

Correct Answer: B

 

 

QUESTION 68

Joe, a user, reports that each time his laptop is logged in to the company’s headquarters, his system time changes. After Joe returns home, he adjusts the clock, which stays set correctly until the computer is again at the company’s headquarters. No other users have reported any issues. Which of the following is MOST likely occurring?

 

A.

The domain time controller is incorrect

B.

The laptop firmware needs to be updated

C.

The laptop has a malware infection

D.

The laptop’s time zone is incorrectly set

 

Correct Answer: D

 

 

QUESTION 69

A technician needs to format a file system to be compatible with the WIDEST range of operating systems. Which of the following file systems should be used?

 

A.

NTFS

B.

FAT16

C.

CDFS

D.

FAT32

 

Correct Answer: D

Explanation:

Reference: http://www.pcmag.com/article2/0,2817,2421454,00.asp

 

 

QUESTION 70

Ann, a home user, brings a PC in for repair and reports that performance has become extremely slow when working on documents and viewing pictures. Which of the following suggestions should a technician make?

 

A.

Upgrade to a solid state drive

B.

Increase the clock speed on the CPU

C.

Run the file system check tool

D.

Upgrade to a high performance video card

 

Correct Answer: A

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