Ensurepass

 

QUESTION 831

A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?

 

A.

MSINFO32

B.

SERVICES.MSC

C.

MSCONFIG

D.

MSTSC

 

Correct Answer: D

Explanation:

Reference: http://support.microsoft.com/kb/300887

 

 

QUESTION 832

A technician receives a call late in the evening that employees of a small business cannot access the company’s remote access server. The technician cannot get a response from the server or the router at the site. Upon gaining access to the physical site, the technician discovers the router unplugged from the power source. Which of the following should be implemented to reduce the chance of this happening again?

 

A.

Plug the router into an uninterruptable power supply.

B.

Move the router to a physically secure location.

C.

Install security cameras to monitor the router.

D.

Outsource the remote access service to a third party.

 

Correct Answer: B

 

 

 

 

QUESTION 833

Joe, a technician, receives an error message on his tower PC just after POST which reads:

 

“WARNING! Your drive is about to fail. Please back up your data and run full drive diagnostics.”

 

Which of the following is generating this error message?

 

A.

CHKDSK

B.

S.M.A.R.T.

C.

eSATA

D.

QoS

 

Correct Answer: B

Explanation:

Reference: http://www.howtogeek.com/134735/how-to-see-if-your-hard-drive-is-dying/

 

 

QUESTION 834

After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode. Which of the following should be attempted FIRST to correct the problem? (Select TWO).

 

A.

Change the input mode on the monitor

B.

Reboot the operating system

C.

Reload the display adapter drivers

D.

Toggle the display using the keyboard shortcut

E.

Verify network connectivity

 

Correct Answer: AD

Explanation:

Reference: http://wikinorm.wikidot.com/monitor-resolution-is-too-low

 

 

QUESTION 835

A customer calls and states that they are getting a lot of pop-ups and the new antivirus they just downloaded is not helping. Which of the following is the MOST likely cause of the issue?

 

A.

Rouge antivirus

B.

Need anti-malware scan

C.

Security Center Disabled

D.

Windows not up to date

 

Correct Answer: A

 

 

QUESTION 836

A client states that there are too many programs automatically starting when Windows boots. Which of the following tools would BEST be used to disable some programs from automatically starting when the computer is booted?

 

A.

Performance Monitor

B.

Fixboot

C.

MSCONFIG

D.

FIXMBR

 

Correct Answer: C

 

 

QUESTION 837

Which of the following passwords is the MOST secure according to industry best practices?

 

A.

VeryStrongPassword

B.

SimpleAnswer1234

C.

E@sy2Remember

D.

thisisthecorrectanswer1

 

Correct Answer: C

Explanation:

Reference: http://netforbeginners.about.com/od/antivirusantispyware/a/example_strong_passwords.htm

 

 

QUESTION 838

After a recent power spike, a user upgrades their motherboard. However, every time they try to turn their workstation on, it only crashes and performs a core dump. All hard drives and processors are compatible with the new motherboard. Which of the following symptoms has MOST likely occurred?

 

A.

Fans spin but no power to other devices

B.

Missing operating system

C.

System only works in Safe Mode

D.

Stop error

 

Correct Answer: D

 

 

QUESTION 839

A user reports that every time they use a search engine and click on a link to go to a website, they instead are taken to a site blocked by their company’s content filter. The user is not trying to go to the blocked site and needs to be able to successfully use the search engine to complete their assignment. Which of the following tools would a technician use to BEST resolve this issue?

 

A.

Anti-malware software

B.

Factory pre-installation

C.

System restore

D.

Recovery console

 

Correct Answer: A

Explanation:

Reference: http://wiki.answers.com/Q/How_does_anti-malware_scanners_work

 

 

QUESTION 840

A large magnet is placed too close to a CRT monitor. Which of the following will MOST likely occur?

 

A.

Dead pixels

B.

Flickering image

C.

No image on screen

D.

Distorted image

 

Correct Answer: D

Explanation:

Reference: http://cdn.c.photoshelter.com/img-get/I0000ENbEdGRHUB4/s/860/860/Fphoto-64080805F-6RM.jpg

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