Ensurepass  QUESTION 851 A user calls a technician and states that their computer shutdowns after about 15 minutes of being turned on. The user also states that if they wait about an hour and turn the computer back on, it will function properly, but will shutdown after 15 minutes as it did before. Which of the following should the technician check on the motherboard that could be causing this problem?   A. SATA connection B. CMOS battery C. TPM chip D. Capacitors   Correct Read more [...]
Ensurepass  QUESTION 831 A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt. Which of the following is the utility that the technician should use to access Remote Desktop Connection?   A. MSINFO32 B. SERVICES.MSC C. MSCONFIG D. MSTSC   Correct Answer: D Explanation: Reference: http://support.microsoft.com/kb/300887 Read more [...]
Ensurepass  QUESTION 841 Which of the following is TRUE about the difference between a worm and a virus?   A. Worms are written in assembly while viruses are written with scripting languages. B. Viruses hide in the boot record while worms hide within the file system. C. Worms self propagate while viruses need human intervention to replicate. D. Viruses disable the antivirus update service while worms kill the antivirus process.   Correct Answer: C Explanation: Reference: Read more [...]
Ensurepass  QUESTION 821 A user wishes to access their contacts from their Android phone. Which of the following methods will provide the MOST up-to-date contact information on the user's phone on a daily basis?   A. Enable contact synchronization by setting up their email account on the phone. B. Download all their contacts in a .csv file and import them into the phone via a USB laptop connection. C. Enable Bluetooth and transfer the contacts from their laptop to the cell phone. Read more [...]
Ensurepass  QUESTION 791 A user reports that they accidentally unplugged their CMOS battery. The unit was reinstalled, but all subsequent boot attempts have resulted in a BSOD. Which of the following should be the FIRST item checked by the technician?   A. Whether the boot order now has the optical drive in position one B. If the BIOS can detect the hard drive at all C. Whether the SATA power cable was unplugged D. AHCI ?IDE setting under SATA options in the BIOS   Correct Read more [...]
Ensurepass  QUESTION 801 A technician is using a test tool that is displaying the current voltage output of a power supply on the tool. Which of the following tools is the technician using?   A. Loopback plug B. Cable tester C. POST card D. Multimeter   Correct Answer: D     QUESTION 802 A technician adds a second monitor to a system that supports dual video output. Which of the following tabs in Display properties will allow the technician to extend the Windows Read more [...]
Ensurepass  QUESTION 811 A technician is implementing a SOHO wireless network for Company A that shares a floor with Company B.Which of the following would BEST secure the wireless network so that only Company A employees are allowed access?   A. Turning down the radio power level B. Enabling MAC filtering C. Setting a high encryption level D. Disabling the SSID broadcast   Correct Answer: B Explanation: Reference: http://compnetworking.about.com/cs/wirelessproducts/qt/macaddress.htm Read more [...]
Ensurepass  QUESTION 781 An application is unresponsive and causing system instability. Which of the following command line options would only close the application?   A. taskkill B. shutdown C. chkdsk D. tasklist   Correct Answer: A     QUESTION 782 Which of the following methods of securing mobile devices will prevent data loss due to corruption?   A. Enforce pass code locks B. Install location monitoring application C. Perform remote wipe Read more [...]
Ensurepass  QUESTION 761 Which of the following is unique to Windows XP?   A. Folder options - Layout B. Hardware profiles C. Pen and input devices D. Network setup wizard   Correct Answer: D     QUESTION 762 A user calls the helpdesk and states that they are receiving an IP conflict error on their computer. The user is on a company network that uses DHCP. The technician verified the PC is using DHCP to obtain TCP/IP settings. Which of the following commands Read more [...]
Ensurepass  QUESTION 771 A technician wants to know if a PC has an embedded wireless card. Which of the following tools should be used?   A. Device Manager B. Component Services C. Services D. System Configuration   Correct Answer: A Explanation: Reference: http://pcsupport.about.com/od/termsd/p/devicemanager.htm     QUESTION 772 A technician enabled remote management on the small office WAP to manage this device from another location. Users are reporting that Read more [...]