QUESTION NO: 131
A user reports that at times the display on their monitor gets shaky and wavy. Which of the following describes a possible reason that this occurs?
A. The refresh rate of the monitor was set too high causing the video card to become over-utilized.
B. The resolution on the monitor was set too high and caused the display to become unstable.
C. The user was visiting websites that were not approved by the company and were blocked.
D. The user has a portable heater plugged into the same circuit causing electrical interference.
QUESTION NO: 132
A technician is installing BitLocker in Microsoft Vista, but the operating system gives an error stating the computer does not support BitLocker. Which of the following is MOST likely the cause?
A. Windows Vista does not support BitLocker
B. TPM is disabled in the BIOS
C. The hard drive does not support BitLocker
D. Insufficient memory to support BitLocker
QUESTION NO: 133
Which of the following is an alternate HTTP port that can be used commonly in business environments?
QUESTION NO: 134
A user contacts the helpdesk about a problem connecting to the Internet. Which of the following troubleshooting steps should the helpdesk technician perform FIRST?
A. Document the problem and resolution for future reference.
B. Have the user go to an Internet site to verify connectivity issues.
C. Determine a plan of action to resolve the Internet problem.
D. Ask a question about the local ISP equipment being serviced lately
QUESTION NO: 135
Which of the following represents a valid APIPA address?
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