Ensurepass

QUESTION NO: 6
Which of the following is the MOST effective means for a technician to prevent ESD damage when installing RAM?
A. Touching grounded metal before contacting components
B. Ensuring the AC plug has a ground post
C. Wearing a grounded wristband
D. Wearing rubber-soled shoes
Answer: C

QUESTION NO: 7
Which of the following processor types is manufactured by AMD?
A. Celeron
B. Athlon
C. Pentium
D. Core 2 Quad
Answer: B

QUESTION NO: 8
A laptop with an external USB hard drive and an external monitor is not booting from the internal hardware drive. Power has been verified and the battery is fully charged. But the laptop appears to be stopping after POST. Which of the following will help troubleshoot the cause of problem?
A. Format the external USB hare drive.
B. Turn off the external monitor
C. Disconnect the external monitor
D. Remove and reset the laptop battery
Answer: C

QUESTION NO: 9
A technician has completed upgrading a computer from Windows Vista to Windows 7. According to the system and video drivers need to be upgraded. Which of the following is BEST source for theses drivers?
A. The Microsoft Windows 7 website
B. The manufacturer’s website
C. The windows Hardware Compatibility List
D. The drivers that came in the original Windows Vista Installation CD
Answer: C

QUESTION NO: 10
A user made a change to their windows XP system that caused problems. The technician wants to restore the system on previous state. The technician cannot find the previous restore point. Which of the following is problem?
A. The technician is not in administrator mode.
B. System restore is turned off.
C. System 32 folder has been removed.
D. System restore is not supported on the OS version.
Answer: B

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