[Free] 2018(Aug) Ensurepass Microsoft MB2-700 Dumps with VCE and PDF 31-40

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Microsoft Dynamics CRM 2013 Applications

Question No: 31

You have a Contract that has a status value of Active. One of the contract lines references an incorrect product. You need to correct the contract line.

What should you do?

  1. Open the contract line and replace the value in the Product field with the correct product.

  2. Delete the contract line. Add a new contract line that has the correct product.

  3. On the active contract, add a new contract line that has the correct product. Cancel the contract line that has the incorrect product referenced.

  4. Copy the active contract, In the newly created draft contract, update the Product field for the affected contract line. Activate the new contract and then cancel the invoiced contract.

Answer: C

Question No: 32

You schedule time off for a resource in Microsoft Dynamics CRM. How are the affected days displayed in the service calendar?

  1. as a red block

  2. as a green block

  3. as a blue block

  4. as an orange block

Answer: A

Question No: 33

You review the Similar Cases section for a case by using the Default Case form. Which cases does Microsoft Dynamics CRM show?

  1. cases with the same product

  2. cases with similar case descriptions

  3. cases with the same customer

  4. cases with the same subject

Answer: D

Question No: 34

Which characteristic of a contract template governs how many cases a customer is allowed to have against a contract?

  1. allotment type

  2. contract allotment

  3. billing frequency

  4. calendar

Answer: A

Question No: 35

How should you add an item to a queue?

  1. Route an item to a queue by using a workflow process.

  2. Enable a queue for a user.

  3. Enable an entity type for queues.

  4. Navigate to a queue and select the New Record button.

Answer: B

Question No: 36

What is the purpose of unit groups?

  1. Unit groups are used to define the measurements in which a product is purchased or sold.

  2. Unit groups are used to create price lists for each site.

  3. Unit groups are used to group items with similar characteristics within the product catalog.

  4. Unit groups are used to create a sub-list to hold supplementary items within the product catalog.

Answer: A

Question No: 37

Which entity is best described as an estimate or proposal that is presented to a customer?

  1. Quote

  2. Opportunity

  3. Invoice

  4. Order

Answer: A

Question No: 38

What role do keywords play in the Knowledge Base?

  1. Keywords are only used to manage the Knowledge Base.

  2. Keywords relate similar cases to each other

  3. Keywords are used to search for articles.

  4. Keywords define the subject tree.

Answer: C

Question No: 39

What are two ways to find content in Knowledge Base articles?(Choose TWO)

  1. search subjects B browse articles

  2. search by using keywords

  3. search by using templates

  4. search for common articles

Answer: A,C

Question No: 40

Which two security roles have permissions to create a new system dashboard?(Choose TWO)

  1. Scheduler

  2. System Administrator

  3. System Customizer

  4. Sales Manager

  5. Marketing Professional

Answer: B,C

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