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Microsoft Dynamics 365 customer engagement Online Deployment

Question No: 41 – (Topic 1)

You are a system administrator using Microsoft Dynamics 365.

You have two production instances and four sandbox instances. A new update is coming

out What is true about the updates?

  1. Updates for the production and the sandbox instances are each managed separately.

  2. Updates for the sandbox instances are managed separately. The production instances are managed together.

  3. Updates for the production and the sandbox instances are all managed together.

  4. Updates for the sandbox instances are managed together.

  5. The production instances are managed separately.

Answer: B,C

Question No: 42 – (Topic 1)

Your company has been using Microsoft Dynamics 365. Business edition for one year. Since then, the size of your company has doubled, and you are using 98% of the storage allotted in your company#39;s subscription.

You need increase the size of your available storage. What should you do to accomplish this goal?

  1. Purchase additional storage for your current subscription through the Microsoft Office 365 Admin portal.

  2. Purchase an additional volume license subscription through a Microsoft Partner for added storage.

  3. Increase the size of the storage allocated in the Microsoft Dynamics 365 Admin portal.

  4. Purchase additional storage for your current subscription through the Microsoft Dynamics 365 Admin portal.

Answer: D

Question No: 43 – (Topic 1)

You are the technology director for a company that plans to implement Microsoft Dynamics 365.

You are researching the licensing options and are currently considering Microsoft Dynamics 365, Business edition.

Which two statements accurately describe using this edition? Each correct answer presents a complete solution.

  1. Business Edition is optimized for organizations that have over 1,000 employees.

  2. Business Edition is optimized for enterprises that use local Microsoft Dynamics AX environments.

  3. Business Edition is optimized for organizations that want to host all services in the cloud.

  4. Business Edition is optimized for organizations with 250 employees or less.

Answer: A,D

Question No: 44 – (Topic 1)

You are the technology director for a large company that plans to implement Microsoft Dynamics 365. You are researching the type of licensing that is required for Microsoft Dynamics 365. Which Microsoft Dynamics 365 App is only available with Microsoft Dynamics 365 Plan 2?

  1. Customer Service

  2. Operations

  3. Sales

  4. Field Service

Answer: B

Explanation: https://www.microsoft.com/en-us/dynamics365/pricing

Question No: 45 – (Topic 1)

You are a system administrator at Contoso. Inc.

You need to ensure that only system administrators and system customizers What is likely the cause of this issue?

  1. Your instance is being upgraded.

  2. Your storage limit was reached.

  3. Your instance is in Administration mode.

  4. Your instance has been reset

Answer: A

Question No: 46 – (Topic 1)

You are configuring forms in Microsoft Dynamics 365 and need to accommodate some users that access Microsoft Dynamics 365 through the app for phones and tablets.

You want to ensure your changes will apply properly to all users regardless of how they access Microsoft Dynamics 365.

What should you do?

  1. Make the configurations on the Main form only, and preview your changes for tablet and mobile.

  2. Make the same configurations on both the Main form and the Card form.

  3. Make the same configurations on both the Main form and the Mobile Express form.

  4. Make the same configurations on both the Main form and the Main Interactive Experience form.

Answer: C

Question No: 47 – (Topic 1)

You are an administrator in an organization that uses Microsoft Dynamics 365 and Microsoft Dynamics 365 for Outlook. A majority of the users want to synchronize all contacts from accounts they follow, rather than just contacts they own. What should you do?

  1. Create and distribute a set of synchronization filters that includes all contacts for followed accounts.

  2. Instruct each user on how to configure the offline filter.

  3. Instruct each user on how to configure the synchronization.

  4. Instruct each user on how to configure the synchronized fields.

Answer: C

Question No: 48 – (Topic 1)

You maintain a Microsoft Dynamics 365 online instance.

You need to configure Microsoft Social Engagement, which is operating in the same tenant with Microsoft Dynamics 365.

Which step should you perform to accomplish this goal?

  1. Create new charts to display the social data.

  2. Select the solution to connect to.

  3. Configure server-side synchronization to integrate with Microsoft Exchange Online.

  4. Update the security setting for users.

Answer: D

Topic 2, Exam Pool B

Question No: 49 – (Topic 2)

You are a Microsoft Dynamics 365 system administrator.

You need to configure Microsoft Dynamics 365 and Microsoft Exchange Online to work together so that users can automatically track incoming email messages.

Which three steps should you perform? Each correct answer presents part of the solution.

  1. Configure mailboxes and approve email.

  2. Use correlation to track email conversations.

  3. Configure the email server profile.

  4. Configure appointments, contacts, and tasks on a Microsoft Dynamics 365 mailbox record.

  5. Configure incoming email to server-side synchronization or Email Router.

Answer: A,B,E

Question No: 50 – (Topic 2)

Your organization has decided to take advantage of the Microsoft Dynamics 365 for Outlook App.

What should you do to ensure the app is automatically added to the Outlook account of all eligible users?

  1. Use Group Policy in Active Directory and automatically install the app for the eligible users.

  2. In Microsoft Dynamics 365 Settings gt; Microsoft Dynamics 365 App for Outlook, add the app to all eligible users.

  3. In Microsoft Dynamics 365f go to App Source, search for the Microsoft Dynamics 365 App for Outlook, and install it from App Source.

  4. Assign all eligible users proper privileges to use the app in Microsoft Dynamics 365 and instruct them where to download and install the app.

Answer: C

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