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Oracle Communications Order and Service Management Server 7 Implementation Essentials

Question No: 1

An enterprise customer requests a high-speed broadband service at three different office locations, which are indicated in three CustomerAddress structures in the order data. This requires three requests to be submitted to the activation system to activate services at the three locations.

Considering a process-based order, which is the most efficient process modeling approach to send as many requests to the activation system as the CustomerAddress structures present in your order?

  1. Configure a single task that sends a request to the activation system with a Pivot Node based on the CustomerAddress structure.

  2. Configure a counter in your order data and a loop in the process flow, such that the task is executed as many times as the CustomerAddress structures present in the order.

  3. Configure an XQuery in a task that sends a request to the activation system to publish as many messages as the CustomerAddress structures present in the order.

  4. Design the process, including as many tasks that send a request to the activation system as the maximum number of CustomerAddress structures.

  5. configure an XQuery in a task that sends a request to the activation system by setting CustomerAddress as the multi-instance indicator in the task context.

Answer: B

Question No: 2

OSM is executing an order with the process indicated in the diagram. Immediately after the completion of TaskD, a revision is received, which causes only TaskB to be re-evaluated. During the re-execution of TaskB, a significant data element used by TaskA and TaskD is updated in the order. Which task is re-evaluated when the compensation for TaskB completes?

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  1. TaskA

  2. TaskB

  3. TaskC

  4. TaskD

  5. TaskE

Answer: D

Question No: 3

While testing your OSM solution, you find that an XQuery expression is not working as expected. After extensive testing and checking, you find that it is not related to development issues or recent changes in the environment. You believe that it is a product defect related to ID generation of order items. Which statement is true about the next step that you should perform?

  1. You should raise a Service Request in Oracle Support, including an accurate description and all significant information (appropriate sections of log files, server and OSM configuration, and installed components and patches).

  2. You should contact your local sales representative to forward the issue to the product team, providing relevant information to identify the bug (environment details and testing evidences).

  3. You should first search in Oracle Technology Network (OTN) Forums, filtering by your actual OSM version, to find if the issue has already been reported and to get an application patch if available.

  4. You can search in the Knowledge Base, where you find the official database of known common issues and how to address them, before raising a Service Request in Oracle Support.

Answer: D

Question No: 4

Identify two fallout scenarios that originate during communication between OSM and another system and that could simply be resolved by retrying the failed communication.

  1. failures caused due to network outage

  2. failures caused due to down time in an external system

  3. failures due to inconsistencies in product catalog configuration

  4. failures that originate due to inconsistent data provided by northbound systems

  5. failures that originate due to inconsistent data returned from southbound systems

Answer: C,D

Question No: 5

When sending customer orders from a CRM application, a customer sales representative (CSR) reports that order requests are returning an error: “No matching Order Recognition rule found.” After analyzing the error, you decide that a catch-all recognition rule should be configured, so that these orders are still created in OSM. Which three actions would you take to configure your new catch-all recognition rule?

  1. setting relevancy to a number lower than other recognition rules

  2. selecting the Fail Order check box

  3. implementing the Recognition Rule with an expression such as “fn:true()”

  4. defining an Input Message format based on the CRM message

  5. defining an empty namespace

Answer: A,B,C Explanation: References:

Question No: 6

You have an XQuery automation plugin that performs several interactions with OSM, including searching for orders, getting detailed order information based on search results, and deciding whether to suspend those orders or not. What interface would you suggest to be used by this plugin in order to perform these interactions?

  1. web service

  2. OSM database

  3. XML API

  4. Task Web client

  5. Order Management Web client

Answer: C

Question No: 7

Which two actions would allow you to configure an XQuery automation plug-in in an automated task that is intended to publish a message in a JMS queue when the task becomes ready to be executed?

  1. setting the Event Type as Internal Event Receiver

  2. setting the Event Type as External Event Receiver

  3. setting the Automation Type as XQuery Automator

  4. setting the Automation Type as XQuery Sender

Answer: B,C

Question No: 8

Which two types of fallout scenarios can be detected and notified by implementing a Jeopardy?

  1. invalid requests being sent to the downstream system

  2. downstream network connectivity error

  3. slow downstream system processing

  4. failure during order creation

  5. failure in runtime execution of automated task XQueries

Answer: A,C

Question No: 9

When designing a new data schema (or data dictionary) in Design Studio, you decide to define some behaviors for an element. You also decide that these behaviors should apply without changes to all orders and tasks that use this element. How would you accomplish this task during your data schema configuration?

  1. by simply creating the behavior in the data schema

  2. by using the behavior inheritance configuration in the data schema

  3. by defining your field as required in the data schema

  4. by configuring your field as significant in the data schema

  5. by adding a Relevant Behavior to the element in the data schema

Answer: A

Question No: 10

In your OSM solution, you use an Oracle sealed cartridge, which contains a list of product classes with a productClassMapping.xml file to map product classes to product specifications. With the evolution of your client’s product catalog, new product classes have been included and you must now update the existing XML file that is in production. What solution would you propose?

  1. Unseal the existing cartridge, so that new product class entities can be added and the existingproductClassMapping.xmlcan be updated. Redeploy the cartridge and use the updated XML file for the product class to product specification mapping.

  2. Create a new cartridge, including the existing and new product classes in it, so that a newproductClassMapping.xmlfile is generated. Deploy this cartridge and use its XML file for the product class to product specification mapping.

  3. Create a new cartridge, including the new product classes in it, so that a newproductClassMapping.xmlfile is generated. Deploy this cartridge and use both the sealed and new XML files for the product class to product specification mapping.

  4. Create a new cartridge, including the new product classes in it, so that a newproductClassMapping.xmlfile is generated. Deploy this cartridge and use its XML file for the product class to product specification mapping.

  5. Update theproductClassMapping.xmlfile manually to include the new product classes and upload it to the existing location of the old XML file. Use the new XML file for the product class to product specification mapping.

Answer: D

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