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CompTIA Strata IT Sales Exam
Question No: 11
Which of the following describes software that can be used free for a trial period, but then must be purchased to have full functionality?
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Enterprise Licensed Software
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Freeware
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Windows Vista Basic
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Shareware
Answer: D
Question No: 12
A customer wants to play a game that lists DirectX 10 as a requirement. Which of the following operating systems will be able to run this game?
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Windows 2000
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Mac OS X Leopard
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Vista Home Basic
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Red Hat Linux
Answer: C
Question No: 13
Processor speed is measured in which of the following?
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Ohms
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GHz
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RPMs
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Farads
Answer: B
Question No: 14
As a customer is explaining their needs to a sales representative, the sales representative keeps interrupting the customer to talk about the various features of the computers that they have on-hand. Which of the following communications skills does the sales representative need more development in?
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Maintain a positive attitude
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Be culturally sensitive
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Listen to the customer
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Respond in a timely fashion
Answer: C
Question No: 15
A sales representative has determined that a customer travels and needs a computer only to access the Internet. Which of the following should the sales representative recommend this customer purchase?
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Workstation
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Laptop
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Tablet
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Netbook
Answer: D
Question No: 16
A customer wishes to buy a new computer but cannot decide between a desktop and a laptop. Which of the following is an advantage of a laptop when compared to a desktop?
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A laptop always has better display resolution.
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A laptop generally has larger screens.
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A laptop is less susceptible to theft.
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A laptop is portable.
Answer: D
Question No: 17
Which of the following media types has a maximum capacity of 4.7GB?
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CD-RW
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CD-ROM
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Blu-Ray
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DVD-ROM
Answer: D
Question No: 18
Ethernet cable connectors are known by which of the following designation?
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RJ-11
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Coaxial
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RJ-45
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CAT5
Answer: C
Question No: 19
Which of the following has the GREATEST wireless transmission rate?
A. 802.11g B. 802.11a C. 802.11b D. 802.11n
Answer: D
Question No: 20
Which of the following operating systems will allow a customer to watch TV on their new computer without obtaining any additional software?
-
Windows XP Home
-
Windows Vista Business
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Windows Vista Home Premium
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Windows XP Professional
Answer: C
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