Get Full Version of the Exam
http://www.EnsurePass.com/MB-200.html

Question No.1

You are a Dynamics 365 for Customer Service system administrator. You create a custom entity named Buildings and add it to the Sales app. When a user views the Buildings form, a held for Location is missing. You create the field, but the user cannot see it. You need to make the Location field visible to the user. What should you do?

  1. Change privileges to the user#39;s security role.

  2. Publish customization.

  3. Create a new Buildings form.

  4. Add the Location field to the Buildings view.

Correct Answer: B

Question No.2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

On a Contact record, a user creates a note that contains the word running.

One week later, the user reports that they cannot find the Contact record associated with the note. You need to find the note.

Solution; Use Quick Find search on the Contact entity to search for the word run. Does the solution meet the goal?

  1. Yes

  2. No

Correct Answer: B

Question No.3

You create and share a Microsoft Flow button for the Account entity. The button sends a Microsoft Teams meeting invitation from Dynamics. Which users can view the flow button run history?

  1. People with the appropriate role can see all run history.

  2. Every user can view all run history.

  3. System administrators may only view the run history.

  4. Each user can only view their run history.

  5. Only the user who creates the button can view the run history for all users.

Correct Answer: E

Explanation:

https://docs.microsoft.com/en-us/flow/share-buttons

Question No.4

You manage a Dynamics 365 for Customer Service instance. You need to add Voice of the Customer to the instance. What should you do?

  1. Download Voice of the Customer from the Microsoft website. Import the solution into the Dynamics 365 instance.

  2. Sign in to the Sandbox instance. Create the solution with Voice of the Customer entities, test Voice of the Customer, and then import the solution into the production instance.

  3. Add the correct role to each user to allow them to use the Voice of the Customer solution.

  4. Select the Application tab in the Dynamics 365 admin center. Configure Voice of the Customer.

  5. Search AppSource for Voice of the Customer. Import the solution.

Correct Answer: D

Explanation:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/voice-of-customer/install- solution

Question No.5

DRAG DROP

You ate a Dynamics 365 for Customer Service system administrator.

A user creates a duplicate account record with an updated email address.

You need to remove the duplicate record and update the primary record with the new email address.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.

image

Correct Answer:

image

Question No.6

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Customer Service system administrator. You use the Data Performance tool. There are 14 items in the All Data Performance Logs view. Some log items detail positive operational impact percentages while others detail negative operational percentages.

Users report that the system is less responsive than in the past. You need to improve system performance.

Solution: Select optimize for log items that have optimizations available and an operational impact of zero percent.

Does the solution meet the goal?

  1. Yes

  2. No

Correct Answer: A

Question No.7

DRAG DROP

You import data into Dynamics 365 for Customer Service by using the Import Data wizard. Errors occur when you try to import the following data lines:

image

You need to identity the cause of the errors.

What error types have occurred? To answer, drag the appropriate error types to the correct data. Each error type may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.

NOTE: Each correct selection is worth one point.

image

Correct Answer:

image

Question No.8

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

You are a Dynamics 365 for Customer Service system administrator. You use the Data Performance tool. There are 14 items in the All Data Performance Logs view. Some log items detail positive operational impact percentages while others detail negative operational percentages.

Users report that the system is less responsive than in the past. You need to improve system performance.

Solution: Select optimize for log items to remove Microsoft SQL Server indexes which may not be used and that slow performance.

Does the solution meet the goal?

  1. Yes

  2. No

Correct Answer: B

Question No.9

You are a Dynamics 365 for Customer Service system administrator. You create a parent entity and a child entity. The parent entity has a 1 :N relationship with the child entity. You need to ensure that when the owner changes on the parent record that all child records are assigned to the new owner. You need to configure the relationship behavior type. What should you use?

  1. Referential. Restrict Delete

  2. Restrict

  3. Parental

  4. Referential

Correct Answer: C

Explanation:

https://docs.microsoft.com/en-us/dynamics365/customer-engagement/customize/create-and-edit- 1n-relationships#relationship-behavior

Question No.10

You are a Dynamics 365 for Customer Service developer. You create a custom entity and add custom fields to the case entity.

You must create a solution to include only the custom entity and case entity changes. The solution must allow import and export without errors.

You need to create the solution.

Which two actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point

  1. Create a case entity in the new solution and add the custom fields to the new case entity.

  2. Create a new solution and add the entity named Case to the solution. Add the custom fields to the case entity.

  3. Create the custom entity and custom fields in the case entity within the default solution.

  4. Add an existing unused entity to the solution. Rename the entity to the custom entity. Add fields needed for the case entity.

  5. Create the custom entity in the new solution and add the appropriate fields, forms, and views.

Correct Answer: BE

Get Full Version of the Exam
MB-200 Dumps
MB-200 VCE and PDF

Comments are closed.