You are the desktop administrator for your company. All client computers run Windows XP Professional. Currently, 10 of the computers in the graphics department contain two processors. You want to install a second processor in each of the remaining computers in the graphics department. You install a second processor in a test computer. When you start the computer, the start process begins normally and then terminates. You receive the following error message:
“STOP: 0x00000079 HAL_MISMATCH.” When you restart the computer, it stops again, and you receive the same error message.
You remove the second processor, and the computer starts normally. When you attempt to install a second processor in a different test computer, the same STOP error occurs. You need to eliminate the error so that you can install the second processor on all of the computers. What should you do?
A. Before you install the second processor, install the multiprocessor HAL on each computer.
B. Before you install the second processor, configure the each computer’s system BIOS for multiprocessor APM.
C. After you install the second processor, restart each computer by using the Recovery console, and copy the multiprocessor HAL files from the Windows XP Professional CD-ROM.
D. After you install the second processor, start each computer in safe mode. Configure the SSDP Discovery Service startup parameter to Manual.
Correct Answer: A
You are the desktop administrator for your company. All employees in the graphics department use identical dual-processor Windows XP Professional computers. The employees in the graphics department use only 32-bit Windows applications. Veronica is a user in the graphics department. Veronica reports poor system performance when she runs a certain custom application. The application was designed for multiprocessor use with Windows 2000. Veronica reports that the performance problems have only recently begun. You run Task Manager on Veronica’s computer. You view the performance statistics shown in the exhibit. You need to improve application performance on Veronica’s computer. What should you do?
A. Create a shortcut for the application that includes the Start /separate command in the command line.
B. Configure the application to run by using Windows 2000 compatibility mode.
C. Upgrade the system BIOS on Veronica’s computer to support Automatic Programmable Interrupt Controller (APIC) symmetric multiprocessing.
D. Configure the processor affinity option on Veronica’s computer so that all application processes use both processors.
Correct Answer: D
You are the desktop administrator for your company. All users in the network have Windows XP Professional computers. Users in the research department have dual-processor computers. Users in the research department report that when they run 16-bit Windows programs, their computer performance becomes very slow. You use System Monitor to monitor the users’ computers. You discover that when the users are running their 16-bit applications, one processor shows a sustained utilization of more than 90 percent while the other processor only shows utilization of less than 10 percent. You need to improve application performance for the users in the research department. What should you do?
A. Configure each application to run in a separate memory space.
B. Configure each application to run in AboveNormal priority class.
C. For each application, set the compatibility mode to Windows 95.
D. Configure processor affinity for each application to allow it to run on both processors.
Correct Answer: A
You are the administrator of a Windows XP Professional computer. The computer has three identical 4-GB hard disks. The disk and volume configuration of the computer is shown in the following table.
At the beginning of a new project, you want to configure the computer’s disks so that you can store 2.5 GB of new data. You want to ensure that you optimize the performance with which the 2.5 GB of data can be written to the disks. Which two actions should you take? (Each correct answer presents part of the solution. Choose two.)
A. Convert both disk 1 and disk 2 to dynamic disks.
B. Convert only disk 2 to a dynamic disk.
C. Extend volume D to include the unallocated space on disk 1.
D. Create a new spanned volume that contains the 1.5 GB of unallocated space on disk 1 and 1. 5 GB of the unallocated space on disk 2.
E. Create a new striped volume that contains the 1.5 GB of unallocated space on disk 1 and 1.5 GB of the unallocated space on disk 2.
Correct Answer: AE
You are the administrator of a Windows XP Professional computer. You run five 16-bit applications on the computer. You want to monitor the performance of the computer when all five applications run at the same time. You use System Monitor to collect the performance data. The performance counters you want to include in your analysis are IO Read Bytes/sec, IO Write Bytes/sec, and Page Faults/sec. You want to ensure that you can collect these counters for each application. What should you do?
A. Run the five 16-bit applications in one process. Monitor each thread of Ntvdm.exe.
B. Run each of the five 16-bit applications in its own memory space. Monitor each instance of Ntvdm.exe.
C. Run the five 16-bit applications in Windows 95 compatibility mode. Monitor each instance of the applications.
D. Start the five 16-bit applications by using the Start /normal command. Monitor each instance of the applications.
Correct Answer: B
You are the administrator of 20 Windows XP Professional computers. Each computer has one hard disk that has three volumes named C, D, and E. Each volume is 4 GB in size and has approximately 1 GB of available space. The total physical memory of each computer is 196 MB in size. The paging file on each computer is located on drive D. A user named Andrea reports that every day, one hour after she starts her Windows XP Professional computer, the computer appears to perform very slowly for 15 seconds. This always happens after she receives an error message stating that the system is low on virtual memory. You want to improve the performance of Andrea’s computer. You do not want to install additional memory. What should you do?
A. Increase the initial size of the paging file.
B. Move the current paging file to the system drive.
C. Increase the Buffers setting in the Config.sys file.
D. Enable the Adjust for best performance of: System cache memory usage option.
Correct Answer: A
You are the desktop administrator for your company. A remote sales representative named Laura uses a Windows XP Professional portable computer. Laura travels to customer locations daily, and she usually works from home. She does not use a docking station when she starts the computer at home. Each time Laura starts her computer, she is prompted to choose between the Docked and Undocked hardware profiles from the Hardware Profile Menu. You need to ensure that Laura is not prompted to choose a hardware profile each time she starts her computer. You also need to allow her computer to start automatically with the undocked profile and without delay. How should you configure Laura’s computer?
A. Modify the BIOS settings, and disable support for the docking station.
B. Modify the hardware profiles, and remove the Docked hardware profile.
C. Modify the Device Manager settings to disable all devices used by the docking station.
D. Configure the hardware profiles so that the Undocked hardware profile is the default hardware profile for startup.
Correct Answer: B
You are the desktop administrator for your company. You install Windows XP Professional on your portable computer. The computer is configured to use an IEEE 1394 PC card. You use the computer to download pictures from a digital camera while you are at the office. You attend a meeting every Monday. During the meeting you use a battery to supply power to your portable computer. Occasionally, the battery runs out of power during these meetings. You need to configure the computer to conserve battery power while you attend your weekly meeting without affecting your power options when you use the computer at your office. How should you configure your computer?
A. Use Device Manager to disable the IEEE 1394 PC card power device.
B. In Control Panel, select the Minimal Power Management power scheme in the Power Options Properties.
C. Create an additional hardware profile, and disable the IEEE 1394 PC card for this profile.
D. Use Device Manager to configure the IEEE 1394 PC card Host Controller power management scheme. Select the Allow this device to bring the computer out of standby check box.
Correct Answer: C
You are the desktop administrator for your company. You install Windows XP Professional on a new portable computer that will be used by one of the company’s software developers. You test the computer after you complete the installation and find out that the computer functions properly. The computer contains a 6-GB hard disk and a removable 4-GB hard disk. The 6-GB hard disk is configured as drive C, and the removable hard disk is configured as drive D. You install Windows 98 on drive D and deliver the computer to the software developer. The software developer reports that the computer does not start when drive D is not connected. Instead, the computer briefly displays an operating system menu, and then it displays an error message stating that an operating system could not be found. When drive D is connected, the computer starts Windows 98. You need to configure the computer so that it starts Windows XP Professional whether or not drive D is connected. What should you do?
A. Modify the computer’s BIOS so that it automatically detects whether drive D is connected.
B. Modify the computer’s BIOS so that drive C is first in the computer’s boot order.
C. Modify the Boot.ini file on the computer by changing the default=entry to the following value: multi(0)disk(0)rdisk(0)partition(1)=”Microsoft Windows XP Professional” /fastdetect.
D. Modify the Boot.ini file on the computer by changing the entry for Windows 98 to the following value: D: “Microsoft Windows 98” /fastdetect.
Correct Answer: C
You are the desktop administrator for your company. Tom is a user in the company’s accounting department. Tom uses a Windows XP Professional portable computer. Tom reports that when the computer is undocked, it randomly displays the following error message: “JZXDRV.DLL failed to load.” You discover that the JZXDRV.dll file is used by the device driver for an external storage device that is connected to Tom’s docking station. Tom reports that the error message does not appear when the computer is docked.You need to ensure that the error does not occur on Tom’s computer. You also need to ensure that the storage device continues to function correctly when Tom’s computer is docked. What should you do?
A. Remove the storage device from the hardware profile on Tom’s computer.
B. Create a local user account for Tom on his computer. Copy the JZXDRV.dll file to the profile folder for Tom’s local user account. Instruct Tom to log on to his computer by using his local user account whenever the computer is undocked.
C. Copy the computer’s default hardware profile to create a new hardware profile named Undocked. Remove the storage device from the Undocked hardware profile.
D. Copy the computer’s default hardware profile to create a new hardware profile named Undocked. Disable the storage device in the Undocked hardware profile. Instruct Tom to start the computer by using the Undocked hardware profile whenever the computer is undocked.
Correct Answer: D
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