After updating the device drivers for a video adapter, a user reports they are only able to view a portion of the screen and the text is very large.

Which of the following is MOST likely the cause?

A. Refresh rate set too low

B. Refresh rate set too high

C. Resolution set too low

D. Resolution set too high

Correct Answer: C


After connecting a laptop to an external monitor, no display is detected and the monitor goes into sleep mode.

Which of the following should be attempted FIRST to correct the problem? (Select TWO).

A. Change the input mode on the monitor

B. Reboot the operating system

C. Reload the display adapter drivers

D. Toggle the display using the keyboard shortcut

E. Verify network connectivity

Correct Answer: AD


A technician has been dispatched to a customer site to diagnose an issue where the computer turns off intermittently. Upon arriving at the site, the technician detects a smoke smell coming from the computer. Which of the following is the BEST solution?

A. Power down the system and replace the CPU.

B. Power down the system and replace the power supply.

C. Install an additional case fan for proper ventilation.

D. Remove the side panel for proper ventilation.

Correct Answer: B


Which of the following security measures is usually found in a laptop?

A. Biometrics

B. Bollard

C. Hypervisor

D. Key fobs

Correct Answer: A


Which of the following can be achieved with Group Policy to help with workstation security measures?

A. BitLocker password

B. Complexity requirements

C. BIOS password 21 / 54

The safer , easier way to help you pass any IT exams.

D. Wake on LAN

Correct Answer: B


Which of the following can enable a technician to remove a virus that prevents users from updating their antivirus software?

A. Recovery console


C. Safe mode


Correct Answer: C


A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives.

These are the symptoms of which of the following?

A. Failing second hard drive

B. Failing system hard drive

C. Bad CMOS chip

D. Bad CPU fan

Correct Answer: A


A user s laptop has died but the hard drive is still functioning. Which of the following is the BEST way for the user to still access and edit all of their data?

A. Burn their data to DVDs

B. Use a SCSI to USB adaptor

C. USB hard drive enclosure

D. Copy their data to a USB flash drive

Correct Answer: C


Which of the following is the BEST way to get rid of dead pixels on a laptop screen?

A. Replace the inverter

B. Replace the back bezel

C. Replace back light

D. Replace the LCD

Correct Answer: D


A technician is tasked with upgrading a network card on a Windows 7 Professional PC. The technician installs the network card, loads Windows XP drivers that came with the network card, and reboots the PC. Upon rebooting, the computer blue screens and the technician cannot get the computer to boot up properly.

Which of the following should the technician perform to resolve this issue without any data loss? (Select TWO).

A. Remove network drivers

B. Install Windows XP Service Pack 3

C. Reinstall Windows 7 Professional 22 / 54

The safer , easier way to help you pass any IT exams.

D. Install Windows 7 Service Pack 1

E. Boot up in safe mode

Correct Answer: AE

Download Latest 220-802 Real Free Tests , help you to pass exam 100%.

Comments are closed.