Ensurepass

QUESTION 201

Which of the following would be the BEST way to combat social engineering?

A. User education

B. Deny social networks through the firewall

C. Badges

D. Strong password usage

Correct Answer: A


QUESTION 202

Which of the following components would a user MOST need when building a virtual server? (Select TWO).

A. Networking speed

B. High-end sound card

C. RAM

D. High-end video card

E. HDMI

F. CPU

Correct Answer: CF


QUESTION 203

Which of the following commands would a technician use to map a network share?

A. NET

B. NSLOOKUP

C. IPCONFIG

D. COPY

Correct Answer: A


QUESTION 204

A user is reporting their web browser is not going to the site they are attempting to access. Which of the following would BEST resolve this?

A. Delete all Internet cookies.

B. Ensure the user is not utilizing a proxy server.

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C. Remove all Internet shortcuts.

D. Clear all Internet cache and saved passwords.

Correct Answer: B


QUESTION 205

A technician is called onsite to solve a network connection error. Upon arrival, the technician observes a message on the screen stating there is no boot drive found. Which of the following steps should the technician take NEXT?

A. Repair the boot up sequence using recovery console.

B. Restart the system, booting from a system recovery disk.

C. Restart the system to verify the proper boot sequence.

D. Inform the customer the hard drive has crashed and replace the drive.

Correct Answer: C


QUESTION 206

The technician is dispatched to a user s home to secure a wireless network. The SOHO user has only one system to connect wirelessly, yet wishes to protect their Wi-Fi from unauthorized use. Which of the following will BEST meet the user s requirements?

A. Configure the router to allow access by MAC address.

B. Configure the use of DHCP.

C. Configure the use of static IP addresses.

D. Configure the network to utilize a proxy.

Correct Answer: A


QUESTION 207

A user has installed a new wireless router and is unable to connect their game console to the manufacturer s service.

Which of the following should the technician look for FIRST?

A. Ensure the game system has a static IP address.

B. Contact the manufacturer to see if service is available.

C. Ensure the game system has updated firmware.

D. Ensure the correct ports are open.

Correct Answer: D


QUESTION 208

A technician needs to use Remote Desktop Connection in order to get access to a remote Windows workstation. However, the Programs menu has been hidden and they only have access to the Run command utility or a command-line prompt.

Which of the following is the utility that the technician should use to access Remote Desktop Connection?

A. MSINFO32

B. SERVICES.MSC

C. MSCONFIG

D. MSTSC

Correct Answer: D


QUESTION 209

A user reports that they cleared a paper jam and now cannot print. The technician reseats the paper and then prints a test page from the printer. A test page sent from the workstation does not print. Which of the following actions should the technician take FIRST?

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A. Clear the print queue.

B. Check the printer connection.

C. Reboot the computer.

D. Stop and start the printer.

Correct Answer: A


QUESTION 210

A workstation is making a loud clicking noise that is originating from the hard drive and it is not booting. Which of the following should the technician do FIRST?

A. Visit the hard disk vendor s site and run a hardware check on the drive.

B. Put the hard drive in another system and back up all data from it.

C. Run CHKDSK immediately and replace the drive if it is bad.

D. Format the drive and restore from a previous image.

Correct Answer: B


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