Ensurepass

QUESTION 11

A technician wants to know if a PC has an embedded wireless card. Which of the following tools should be used?

 

A.      Device Manager

B.      Component Services

C.      Services

D.      System Configuration

 

Correct Answer: A

 

 

QUESTION 12

A technician notices multiple disk errors in the Event Viewer. Which of the following tools would BEST diagnose this issue?

 

A.      CHKDSK

B.      FDISK

C.      BOOTREC

D.      DISKPART

 

Correct Answer: A

 

 

QUESTION 13

Which of the following BIOS boot methods allows a system to boot from a remote server?

 

A.      PXE

B.      DVD

C.      USB

D.      SATA

 

Correct Answer: A

 

 

QUESTION 14

Which of the following helps to prevent virus infections from USB flash drives?

 

A.      Strong passwords

B.      Password protected screen savers

C.      Disabling the guest account

D.      Disabling the autorun feature

 

Correct Answer: D

 

 

QUESTION 15

Which of the following settings MUST be configured in order to turn on a VoIP phone?

 

A.      PoE

B.      Flow control

C.      VPN

D.      Duplex speed

 

Correct Answer: A

 

 

QUESTION 16

A user is trying to access an application on their home machine from work. The user sets up port forwarding on their router but is still unable to connect to the application. Which of the following should be the user’s NEXT step in resolving this issue?

 

A.      Configure Wake-on-LAN for the NIC on the Work PC.

B.      Configure a firewall exception on the Home PC.

C.      Switch the Work PC network from “Work” to “Home”.

D.      Disable the Windows firewall on the Home PC.

 

Correct Answer: B

 

 

QUESTION 17

Which of the following security threats are MOST often delivered via email? (Select TWO).

 

A.      Rootkits

B.      Phishing

C.      Shoulder surfing

D.      Social engineering

E.       Spam

 

Correct Answer: BE

 

 

QUESTION 18

The customer reports their PC freezes up every day around the same time. Which of the following utilities would be BEST to check for any error codes?

 

A.      Windows Updates

B.      Task Scheduler

C.      Event Viewer

D.      Performance Monitor

 

Correct Answer: C

 

 

QUESTION 19

A user is looking for the Application Data directory in their profile but cannot see it. Which of the following Control Panel options would correct this?

 

A.      System

B.      Display

C.      User Accounts

D.      Folder Options

 

Correct Answer: D

 

 

QUESTION 20

While configuring a new email application that uses POP3 for a customer, the technician determines the firewall is blocking the traffic. Which of the following ports should be opened to allow POP3 mail traffic through the firewall?

 

A.      53

B.      110

C.      443

D.      3389

 

Correct Answer: B

 

 

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