Ensurepass

QUESTION 251

A technician notices that a computer is making a loud clicking noise but continues to run. System speed is barely affected, but they cannot access certain drives. These are the symptoms of which of the following?

 

A.      Failing second hard drive

B.      Failing system hard drive

C.      Bad CMOS chip

D.      Bad CPU fan

Correct Answer: A

 

 

QUESTION 252

A user’s laptop has died but the hard drive is still functioning. Which of the following is the BEST way for the user to still access and edit all of their data?

 

A.      Burn their data to DVDs.

B.      Use a SCSI to USB adaptor.

C.      USB hard drive enclosure.

D.      Copy their data to a USB flash drive.

 

Correct Answer: C

 

 

QUESTION 253

Which of the following is the BEST way to get rid of dead pixels on a laptop screen?

 

A.      Replace the inverter.

B.      Replace the back bezel.

C.      Replace back light.

D.      Replace the LCD.

 

Correct Answer: D

 

 

QUESTION 254

A technician is tasked with upgrading a network card on a Windows 7 Professional PC. The technician installs the network card, loads Windows XP drivers that came with the network card, and reboots the PC. Upon rebooting, the computer blue screens and the technician cannot get the computer to boot up properly. Which of the following should the technician perform to resolve this issue without any data loss? (Select TWO).

 

A.      Remove network drivers.

B.      Install Windows XP Service Pack 3.

C.      Reinstall Windows 7 Professional.

D.      Install Windows 7 Service Pack 1.

E.       Boot up in safe mode.

 

Correct Answer: AE

 

 

QUESTION 255

In which of the following operating systems does Windows XP mode come as a free download to be used for application compatibility?

 

A.      Windows 7 Starter

B.      Windows 7 Professional

C.      Windows Vista Business

D.      Windows 7 Home Premium

 

Correct Answer: B

 

 

QUESTION 256

The Aero feature is found in which of the following operating systems? (Select TWO).

 

A.      Windows 7 Home Premium

B.      Windows 7 Starter

C.      Windows Vista Enterprise

D.      Windows XP Media Center

E.       Windows XP 64-bit Professional

 

Correct Answer: AC

 

 

QUESTION 257

An audio visual company has decided that they want to migrate from Windows XP Professional SP2. The company has a domain network. A technician is tasked with selecting an operating system. Which of the following should the technician select?

 

A.      Windows 7 Home Premium

B.      Windows Vista Home Premium

C.      Windows 7 Professional

D.      Windows XP Media Center

 

Correct Answer: C

 

 

QUESTION 258

A technician is installing and configuring a SOHO wireless network for a client. The client only wants five authorized computers to connect to the network with a defined IP range. Which of the following should the technician configure on the router? (Select TWO).

 

A.      DMZ

B.      DHCP

C.      ARP

D.      SSID

E.       MAC filtering

 

Correct Answer: BE

 

 

QUESTION 259

A user calls the helpdesk and states that they are receiving an IP conflict error on their computer.  The user is on a company network that uses DHCP. The technician verified the PC is using DHCP to obtain TCP/IP settings. Which of the following commands should the helpdesk technician use to resolve this issue? (Select TWO).

 

A.      Ipconfig /renew

B.      Ipconfig /registerdns

C.      Ipconfig /all

D.      Ipconfig /flushdns

E.       Ipconfig /release

 

Correct Answer: AE

 

 

QUESTION 260

A user calls the helpdesk and states that they suddenly cannot connect to the Internet or any other network resources. The user is on a company network that uses DHCP. The technician runs IPCONFIG from the command prompt and the PC has an IP address of 0.0.0.0. Which of the following steps should the technician perform FIRST to troubleshoot this issue?

 

A.      Check the network cable.

B.      Replace network card.

C.      Assign a static IP address.

D.      Reinstall the network drivers.

 

Correct Answer: A

 

 

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