Ensurepass

QUESTION 331

A customer calls and reports that when they walk away from their laptop for an extended period of time they have to reconnect to wireless when they get back. Which of the following will MOST likely correct this issue?

 

A.      Disable screensaver

B.      Adjust power settings

C.      Replace the wireless card

D.      Install a higher capacity battery

 

Correct Answer: B

 

 

QUESTION 332

Which of the following BEST describes the Apple utility used with iOS devices to synchronize, upgrade, and restore to factory default if needed?

 

A.      iMac

B.      iTunes

C.      Safari

D.      Bluetooth

 

Correct Answer: B

 

 

QUESTION 333

Which of the following tools and test equipment is routinely magnetized and should be used with caution around magnetic media?

 

A.      Screwdrivers

B.      Power supply testers

C.      Cable testers

D.      Pliers

 

Correct Answer: A

 

 

QUESTION 334

Which of the following utilities will display a listing of active IP ports on the computer being tested?

 

A.      NETSTAT

B.      PING

C.      IPCONFIG

D.      TRACERT

 

Correct Answer: A

 

 

QUESTION 335

Which of the following commands may be used on a computer, running Windows 7, to stop a single process from the command line?

 

A.      ERASE

B.      KILL

C.      SHUTDOWN

D.      DEL

 

Correct Answer: B

 

 

QUESTION 336

When securing a small office home office (SOHO) that has empty cubicles with unused network ports, which of the following can be used to secure ONLY the unused ports?

 

A.      Use DHCP addressing on the network.

B.      Disable the ports on the router or switch.

C.      Power down the router when it is not being used.

D.      Disable DNS on the network.

 

Correct Answer: B

 

 

QUESTION 337

New smart phones have features that allow them to be backed up to a remote location. Of which of the following is this an example?

 

A.      Desktop Manager

B.      iOS

C.      iCloud

D.      App Market

 

Correct Answer: C

 

 

QUESTION 338

Which of the following should a technician do LAST after cleaning up a virus infection?

 

A.      Enable system restore and create restore point

B.      Update antivirus software

C.      Schedule scans and updates

D.      Educate the end user

 

Correct Answer: D

 

 

QUESTION 339

A user does not want their kids to be able to install software on their home desktop. Which of the following types of accounts should the user set up in Windows 7?

 

A.      Standard

B.      Remote Desktop Users

C.      Administrator

D.      Power User

 

Correct Answer: A

 

 

QUESTION 340

A technician is about to put a computer back into service that has not been turned on for many months. It was healthy when taken out of service and boots quickly without any problems. Which of the following actions would be a best practice to begin computer maintenance? (Select TWO).

 

A.      Run a full antivirus scan.

B.      Defragment the hard disk.

C.      Run antivirus updates.

D.      Run Windows updates.

E.       Configure the firewall to access the Internet.

 

Correct Answer: CD

 

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