EnsurepassQUESTION 51 Examine the image above. If a Mac displays this flashing folder at startup, it   A. is in Internet Recovery mode B. is looking for a Netboot Server C. is unable to find a startup disk that contains boot files D. indicates that the unit has failed to pass the power on self test   Answer: C      QUESTION 52 Which statement about FileVault 2 is TRUE?   A. Once a user enables FileVault 2, it cannot be disabled. B. FileVault 2 can only be Read more [...]
EnsurepassQUESTION 41 If a technician suspects that a required system font is missing from an installation of OS X Mountain Lion, which folder should be investigated?   A. /System/Library/Fonts B. ~/Library/Fonts C. /Library/Fonts D. /System/Fonts   Answer: A      QUESTION 42 Paolo is experiencing an issue with a VoIP application on his MacBook Pro with OS X Mountain Lion installed. He can’t access Contacts from within the application, so he can’t call his friend’s Read more [...]
EnsurepassQUESTION 31 Oliver just bought a new Mac with OS X Mountain Lion installed. Given the default system settings, which of the following applications will he be unable to open?   A. Applications signed with a Developer ID. B. Application from unidentified developers. C. Applications available in the Mac App Store. D. Applications that install any kernel extensions.   Answer: B      QUESTION 32 A customer installed OS X Mountain Lion on his Mac Pro (Mid 2012) Read more [...]
EnsurepassQUESTION 21 A customer with Os X Mountain Lion installed has decided to give his Mac to his son. How can he easily erase the hard disk and reinstall OS X Mountain Lion?   A. He should buy a OS X Mountain Lion USB drive from Apple, start up from it and choose the erase and install option in the installer. B. He must use target disk mode and perform the erase and install option in OS X Mountain Lion from another Mac. C. He should start up to OS X Recovery, use Disk Utility to erase Read more [...]
EnsurepassQUESTION 11 Mark’s MacBook Air displays a gray screen and will not complete startup. What should you try first to resolve this issue?   A. Single User B. Verbose mode C. TargetDiskMode D. Reset PRAM/NVRAM   Answer: D      QUESTION 12 Your customer states he can receive chats with Messages app on an iPad, but not on his iMac with OS X Mountain Lion installed. How can you help this customer receive chats with Messages?   A. Select the iMessage check Read more [...]
EnsurepassQUESTION 1 A technician suspects that an application unexpectedly quitting at launch has an unusable preference file. What is the expected behavior if the technician moves the preference file out of the Preferences folder?   A. The application will continue to use the original preference file. B. A new default preference file will be created when the application launches. C. The old preference files will be automatically deleted when the application launches. D. The application Read more [...]