Ensurepass QUESTION NO: 1 Which of the following types of software protection will help mitigate any threats coming from worm and Trojans? A. Spam Blocker B. Antivirus C. Anti Spyware D. Anti Adware Answer: B QUESTION NO: 2 An end user is having problems printing from an application. The technician attempts to send a test page to printer. Which of the following BEST explains the reason the technician used a test page to trouble shoot the issue? A. It clears Read more [...]
Ensurepass QUESTION NO: 11 Which of the following is LAST step of troubleshooting theory? A. Establish a plan of action to restore the problem and implement the solution. B. Verify full system functionality and if applicable implement preventative measures. C. Document findings, actions, and outcomes. D. Question the user and identify user charges. Answer: C QUESTION NO: 12 A technician is installing a program on a Windows Vista computer and the installation Read more [...]
Ensurepass QUESTION NO: 16 Which of the following describes keeping the desk area free of trip hazards such as loose cables? A. Network interface B. Client Configuration C. Cable management D. Personal Area Network (PAN) Answer: C QUESTION NO: 17 Which of the following Network cables would a technician find on RJ-45 connector? A. UTP B. Coaxial C. USB D. Fiber Answer: A QUESTION NO: 18 Which of the following ports does an impact printer Read more [...]
Ensurepass QUESTION NO: 21 Which of the following differentiates between passive and active cooling? A. Active cooling allows heat to be transferred to a heat sink and distributed in a radiant fashion. B. Passive cooling allows heat to be radiated away from the CPU by dispersion. C. Active cooling does not require a thermal compound to sit between the CPU and the heat sink. D. Passive cooling occurs when cool air or a liquid medium is passed across a surface of the Read more [...]
Ensurepass QUESTION NO: 26 A user reports that they are unable to connect to any wireless network. The laptop technician verifies that the latest wireless drivers have been installed. Which of the following trouble shooting steps should also be taken to kept resolve this issue? A. Remove unneeded peripherals B. Check the switch for built – WIFI antenna C. Replace network cable D. Ensure NIC disabled Answer: B QUESTION NO: 27 Which of the following commands Read more [...]
Ensurepass QUESTION NO: 31 Which of the following should be checked prior to an operating system being installed? A. HDD B. USB C. RAM D. HCL Answer: D QUESTION NO: 32 Which of the following is a power supply that has one single plug and socket? A. Heat sink B. AT C. ATX D. UPS Answer: C QUESTION NO: 33 Which of the following interfaces can support the MOST devices per port? A. USB 1.1 B. Bluetooth C. IEEE 1394 D. RS-232 Read more [...]
Ensurepass QUESTION NO: 41 Which of the following features are available in Windows 7 Professional beyond those available in Windows 7 Home Premium? A. Home Group B. Windows XP Mode C. Aero Desktop D. Internet Explorer 8 Answer: B QUESTION NO: 42 Antistatic devices should be used when: A. Replacing hardware. B. Lifting heavy equipment. C. Updating software. D. Cooling equipment. Answer: A QUESTION NO: 43 Which of the following describes Read more [...]