Ensurepass  QUESTION 71 You client reported the multi-server Avaya Aura Experience Portal (AAEP) local PostgreSQL database has become corrupted and you have determined you must restore the database from a backup of the system.   After restoring the database from the backup, which three actions must be performed? (Choose three)   A. Restart the vpms service on the Experience Portal Manager (EPM). B. Reconnect each Media Processing Platform (MPP) with the EPM. C. Restart the Read more [...]
Ensurepass  QUESTION 61 Which two statements about Proactive Outreach Manager (POM) 3.0 requirements are true? (Choose two.)   A. POM 3.0 requires Experience Portal 7.0. B. POM 3.0 must have an external Application Server.         C. POM 3.0 requires manually creating the POM schema in the database. D. POM 3.0 supports only Oracle and PostgreSQL databases.   Answer: BD     QUESTION 62 Which statement describes Agent blending?   A. Read more [...]
Ensurepass  QUESTION 31 Avaya Aura?Experience Portal (AAEP) supports special classes of applications that derive their licensing, administration framework, manageability, and accessibility from the Experience Portal Manager (EPM).         What is the term for these applications?   A. licensed applications B. local applications C. supported applications D. managed applications   Answer: B     QUESTION 32 A customer has just upgraded Voice Read more [...]
Ensurepass  QUESTION 41 In the Intelligent Customer Routing (ICK) deployment, all agents in the call center are either logged out or in Auxiliary mode.         Which is an accurate description of how ICR handles a call arriving in the system?   A. The ICR Core performs polling and provides a result which suggests routing the call to this call center. The ICR Call Control Application (CCA) launches the Walt Treatment Application (WTA) and routes the call. B. The Read more [...]
Ensurepass  QUESTION 51 You have installed an Orchestration Designer application on a Tomcat application server and try at call to the application. The test call fails.   What is the best way to validate the application installation?   A. Check the Avaya Aura experience Portal (AAEP) System Monitor. B. Check AAEP administration System Maintenance > Log Viewer C. Open a browser window and access the application         Http:// <host>: <port>/<application Read more [...]
Ensurepass  QUESTION 11 What determines the number of licenses that are used for a given Proactive Outreach Manager (POM) campaign?   A. the Campaign Strategy B. the POM Campaign Director C. the Priority of the Campaign D. the POM Campaign Manager   Answer: C     QUESTION 12 In the Intelligent Customer Routing (ICR) deployment, Chicago and Denver are the two call         centers. Both call centers have an equal number of agents to handle Read more [...]
Ensurepass  QUESTION 21 On an existing Avaya Proactive Outreach Manager (POM) server, what three are required when configuring a voice campaign? (Choose three)   A. the IP of the POM server B. an existing contact strategy C. the Call Classification Analysis (CCA) timeout to be used D. an existing contact attribute E. sufficient voice ports and POM CCA licenses   Answer: BDE     QUESTION 22 Logs for Proactive Outreach Manager (POM) 3.0 are available through Read more [...]
Ensurepass Exam A   QUESTION 1 A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer.   What are the minimum hardware specifications for a customer supplied AAEP server machine?   A. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex C. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet Read more [...]